Case study · Clouds Coffeeshop

AI agents, not supervisors.

At Clouds Coffeeshop in Aleppo, AI agents do the routine work most cafés give to supervisors and back-office staff.

In most cafés

Supervisors and back-office staff do the same routine work every day: they follow up on staff tasks, keep the books and watch daily operations.

At Clouds

AI agents do this work:

  • Follow up on staff tasks
  • Keep the books
  • Watch daily operations

What it changes

People do what people do best. The team spends its time on great coffee and looking after guests.

Where it stands

The AI agents are in daily use at Clouds. Each part proves itself at Clouds first, before Raqim offers it to anyone else.

What comes next

Raqim will offer these proven systems to other cafés and restaurants. If you run one and want better systems for it, tell us about it.

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